Frequently Asked Questions

Archive 2022-2023

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To get your ID card, please read these Aetna ID Card Instructions

Additional Resources

School Information

Find a Provider

Account Information

COVID-19 Resources

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Dependent Online Enrollment

Eligible dependents of enrolled International Students may participate in the plan on a voluntary basis but must be enrolled during the open enrollment periods listed above:

If you are a Domestic Student, please click here to enroll.

International Students

Additional Resources

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Summer waiver deadline ended 05/24/2023. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Regulatory Notices

Enhanced Products

AcademicVisionCare+

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-888-407-0445
Customer Service
1-800-556-1555
24-Hour Nurse Line

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision - AcademicVisionCare+

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected